A critical turning point occurred in 2008, when a supervisor and other employees refused to help Matson load a 150-pound package that required four people to lift, according to company rules.
She said the supervisor allowed employees to dump the package on the ground for her to pick up and he got in her face -- nose to nose -- yelling at her and gritting his teeth.
At one point, she was pinned against a wall and yelled at."I was afraid to say anything because as soon as you did, you'd get attacked," she said. She called a company helpline about her problems, seeking anonymous help, but the very next day, management recited back what she said verbatim. Her male supervisors and colleagues would regularly laugh at her and berate her, she claims.As a result of her eight years of working for UPS in Seattle, Mary Matson was left with a debilitating back injury, depleted employment prospects and emotional trauma.It was all caused by deliberate, coordinated discrimination she suffered through the years, ranging from a reduced workload to physical assault, she says."From that moment on, there seemed to be a lot of anger directed toward me," said Matson, who was represented by attorneys Dan Rogers and Don Mullins of the Seattle firm Badgley Mullins Turner.
Matson picked up a route she liked, but she claimed management repeatedly removed packages from her vehicle and gave them to men to who lost routes, thereby shortening her working time and pay.Since her firing in 2010 -- an intimidating affair in which she claims she was terminated without cause -- she has battled the company in court.After a trial court awarded her 0,000 in damages, UPS pushed for a new trial, with an all-male jury siding with UPS and leaving her with nothing.But any complaints she made would be met with excuses, attacks or a reduction in work because she was "too upset" to work her route, she says.She was also given a slower package truck instead of a faster, more efficient van for her deliveries, which the men got to drive.She felt she could not show any weakness or emotion. Matson was left to load more than 200 packages at a time by herself instead of with the required help, she says, even with her back pain.