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ICPEN members also support the global online cross-border consumer complaint website, which offers consumers a complaints portal and information on overseas consumer protection agencies and dispute resolution services.

This can be very useful for anyone having problems with overseas traders. ICPEN membership: Angola, Australia, Austria, Azerbaijan, Barbados, Belgium, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Dominican Republic, Egypt, El Salvador, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Japan, Republic of Korea.

“Online dating sites have proven to be a popular forum to meet someone special and we’re reminding this booming industry to treat customers in a fair and transparent manner.” The ACCC is concerned that some online dating service providers may be offering ‘free’ trials that hide within the fine print that people are actually being signed up to an ongoing contract.

The ACCC has also received reports of some online dating services signing people up to long-term fixed contracts with onerous or restrictive cancellation clauses.

“Protecting consumers is a shared responsibility and the ACCC will continue its previous work with industry to develop best practice guidelines and identify ways to protect consumers from romance scams.” Dating websites – Important consumer tips: Background The ICPEN Sweep is in its 16th year.

ICPEN is made up of consumer protection authorities from over 50 countries and its main objective is to: protect consumers’ interests around the world, share information about cross-border commercial activities that may affect consumer welfare, and encourage global cooperation among law enforcement agencies.MEDIA EVENT: The media is invited to film ACCC staff conducting the sweep, with ACCC Deputy Chair Delia Rickard available for interview.Monday 15 September, 11am - 12pm Level 35, 360 Elizabeth Street Melbourne ACCC Media: 1300 138 917 or 0408 995 408 “The ACCC is today sweeping the internet to ensure that dating sites are being true and fair in their dealings with customers, and provide protection from scammers,” ACCC Deputy Chair Delia Rickard said.Transparency or a lack of disclosure around automatic renewals is also a concern.“If a ‘free’ offer isn’t really free, pricing isn’t clear, or a contract is easy to sign up to but hard to get out of, then we will find it,” Ms Rickard said.A man seeking a woman for a one night-stand, a woman seeking a man for a long-term relationship…